Ski & Boot Satisfaction Guarantee Programs

Boot Fitting Guarantee

Every ski and snowboard boot we fit in one of our stores comes with our satisfaction guarantee: if after five days of use you find your fit unsatisfactory, we will adjust the fit at no charge, exchange the boot for another pair at a similar price, or give you credit toward the purchase of a different pair of boots.

That's not just comfortable, it’s comforting!

Our expert boot fitters have more than 70 years combined boot fitting experience and have attended MasterFit University, the premier boot fitting training center in the country. We understand that a proper, comfortable fit is the key to buying new ski boots. That’s why we guarantee every custom fit we make.

Ski Performance Guarantee

We also offer a new ski performance guarantee, so you can have total peace of mind when you make your purchase that your new skis will be right for you... or we will exchange them for a new pair of equal value.

  • This program is valid for adult skis, current year models only.

  • If you are not satisfied with your new skis, they can be exchanged for a new pair of equal value. No cash back and no store credit.

  • The skis can be used up to three days within a 30-day period from time of purchase. Skis purchased prior to Christmas may be exchanged up until January 24, 2016.

  • All exchanges are based on the original retail price of both pair of skis. If the exchange is made after we put skis on sale, the difference in the original price of the two skis will be charged or credited.

  • Only one exchange allowed per customer, per year.

  • Flat skis may be returned to Golf & Ski without bindings unless the consumer moves to a system ski.

  • Exchanged skis must be undamaged and in reasonable condition.

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